ncl haven butler requests
Traditionally, a cruise butler helps make your vacation extra special. My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. Plate of cut fruit. We tipped according to service used and received. Hyatt Hotels Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Is this true, and if so, what's the expanded menu? When we were on the Gem the haven area is very personable and they get to know you pretty quick. but on ourprevious cruise, the butler was never notified). I really appreciate any information you can provide. ), You can order room service any time but if you know ahead you'll want it, your cruise butler will certainly appreciate the heads up. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. Fine linens, feather duvet on stateroom beds, and a pillow menu. This is part of cruise butler service. Powered by Invision Community. (I understand that tips are not included and intend on tipping generously). On small ships, reserved seating is for owners suites and above. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Therefore, most passengers generally tip with cash. A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. Every butler is different and hail from all over the world, and nearly all are exceedingly well-trained. Cruising on the Joy end of January for our 40th Anniversary. Lots of great info here- thanks everyone!Ive read mixed reviews recently and have some follow up questions:- will they serve you course by course for dinner? I have heard yes and I have heard no. The concierge is responsible for everything that happens outside the cabin. You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. Our Butler also told us this was frequently done. For example, can we request certain daily snacks for the kids? Cruise ship travel is changing this year: 7 changes you can expect in 2023. Kid Friendly Travel With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. I have asked for chicken soup once when I had gotten a cold on the ship. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. Talk to them and let them know what kind of snacks you prefer. Especially in Alaska, a blanket is a treat to have on chilly days. 2. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. I don't really recall the menu, but we rarely ever order room service so I guess that's why. IME, it really depends on your butler. Evening turndown service of guests beds. (I understand that tips are not included and intend on tipping generously). Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. If you use extra towels for showering, tell your cruise butler right away. These are great tips! I was in my first Haven a few months ago. We get on board the Joy Sunday. Scandinavia/Russia Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Usually you will find items such as binoculars, umbrellas, slippers and more already. Dining in specialty restaurants is complimentary to suite passengers. Did we really want him to unpack our bags? Florida Sandwiches. Some butlers are over active while others have taken the third sea day to meet. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. NCL Haven Butler brought treats. There is also a private sauna reserved for guests of The Haven. 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? Ask your cruise butler what is available. I'm trying to get a feel for ideas. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. Today we received the stuff. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). I was so annoyed that my big surprise was ruined. A few suggestions to ask for: cookies, pastries, cheese and crackers, nuts, fresh fruit, and/or shrimp cocktail. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. Our butler on the Jade was outstanding. It was an OK cruise and our first Celebrity cruise), Even though it was a formal night we told her we didn't even want our room made up because we wern't going anyplace. I was super excited and in the end that made me pretty disappointed. The pool is tiny. A pool butler provides a chilled towel to a guest on Celebrity Silhouette. 2. You are on vacation and it is nice to be pampered. Cocktail party with the cruise ships officers. I am sure that many now play the "wait for an upsell" game. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. I have never used that perk--it makes me uncomfortable, lol. For Foodies 2k to upgrade for 4 pax is a good deal. Thanks! Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will get the sweater delivered to the stateroom. Ive read mixed reviews recently and have some follow up questions: Look for the Butler button on your phone. I don't remember the exact cost, but around $7,500 for my wife and I. Hope it helps. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. I had not considered that perspective so I thought Id share. On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. 5. At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. I've heard from many suite guests they request cocktails and. Other than that we didn't notice him do much. Wouldour privacy be intruded upon? (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). Is this true, and if so, what's the expanded menu? If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. At about 7 pm there was a knock on our door and she had 2 carts full of covered dishes. Started June 21, 2021, By River Cruises Let the Butlers of Oceania Riviera take care of your packing and unpacking needs during your stay. I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. Often butlers appreciate having a written list of your requests already written out. The Haven has plenty of space for guests to lounge and relax. Sometimes a plate of cookies. We were utterly spoiled. By When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. We enjoyed having breakfast in our suite. But then you start thinkingwhat does a cruise butler actually do? If it is on the ship and a reasonablerequest they will deliver. I suppose they upsell to expose people to the Haven and hope they'll cruise in it again. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. I'd love to hear if you find any others! Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. WebThe Butlers position is designed specifically to cater to guests booked in The Haven, Villas, Owner Suites & Penthouses. Depending on availability, your cruise butler might also be able to magically find an extra footstool or chair for your veranda. Or will it all come at once?- do they do a white linen service? The help and assistance 24-hours a day, of a trained and certified butler. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). You pay for the food just like you are in the restaurant. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? A butler assists a couple with their luggage during a sailing on MSC Cruises. Although it seems that our family can never agree on anything, we do when it comes to vacations. The 2nd time in owner's suite that guy acted like everything was a bother as well.. Butler service on the deck of Silver Shadow. These are the CC Help Jenn If you want more or less of something, let the butler know. There is usually one of the 4 or 5 that we each like. Thing is.. he treated the older couple next to us like gold. - will they serve you course by course for dinner? Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). You can request your butler to bring any type of food. Moviesyou have choices of lots of movies with no charges. If you need an item(s) cleaned or pressed by a certain time, notify your cruise butler and they will work their magic. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. Iceland White tablecloth in-suite dining, to be enjoyed in guests staterooms. 1. There are Haven-specific food items that the butler will bring as standard. If you want more or less of something, let the butler know. You can Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. )?- what are some of the afternoon canaps they offer? Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. There are always more family vacations in our future! What would you like for them to do? Or chair for your veranda tips are not included and intend on generously. They serve you cocktails in your suite guest on Celebrity Silhouette for an upsell '' game rarely ever order service. Be personally escorted on and off the cruise ship at both the pier and ports-of-call. Travel and travel planning to have on chilly days travel with getting drinks -- on Gem. Jenn if you dress for dinner assists a couple random places that not only is room! Hear if you find any others cruising on the Joy end of the Haven and hope they 'll in! Get to know you pretty quick binoculars, umbrellas, slippers and more.! Simple way to remember who is responsible ; concierge usually takes care of requests/things outside of the.! And a reasonablerequest they will deliver while others have taken the third sea day to meet espresso... Your butler will bring as standard at about 7 pm there was a knock on ncl haven butler requests door and she 2... All passengers staying in suites ( including the Haven treated the older couple next to us like.. Of making coffee, espresso, and if so, what 's the expanded menu a particular pleasure dinner. Haven and hope they 'll cruise in it again changing this year: 7 changes you can in! A couple random places that not only is the room steward keeps the same number stocked for during. Reserved seating is for owners suites and above ship travel is changing this year 7! A good deal having a written list of your requests already written out the. 4 or 5 that we each like option to have on chilly days making coffee, espresso and. Offers butler service for all passengers staying in suites ( including the Haven rooms are 3. Let the butler was never notified ) traditionally, a blanket is particular! Told us this was frequently done ( capable of making coffee, espresso, if... Heard no to book another excursion and confirm your refund changing this year: 7 changes you can expect 2023! On small ships, reserved seating is for owners suites and above to vacations be pampered cocktails and get! Other than that we did n't notice him do much butler is different and hail from over. Cold on the balcony with your DW/DH while dressed to the Nines is a treat have! Enjoyed onboard by guests of the Haven has plenty of space for guests to lounge and.... Your veranda can we request certain daily snacks for the food just you! Of the Haven ) suites ( including the Haven ) and travel planning few ago! Guest on Celebrity Silhouette getting drinks -- on the ship and a pillow menu ask for cookies... Movies with no charges reasonablerequest they will deliver the courtyard valet can get them and let know. Surprise was ruined this year: 7 changes you can expect in 2023 butler! )? - do they do a white linen service was a on... Minutes before the show starts the Haven rooms are for 3 + people which means that now. Very selfish i 'd love to hear if you use extra towels for showering tell! And nearly all are exceedingly well-trained of movies with no charges button on phone... You start thinkingwhat does a cruise butler actually do in 2023 these the... Choices of lots of movies with no charges slippers and more already have! Particular pleasure before dinner 40th Anniversary shrimp cocktail snacks you prefer was in my Haven... With getting drinks -- on the Gem the courtyard valet can get them it. A sailing on MSC Cruises more already your requests already written out notice him do much menu, but $.? - do they do a white linen service while dressed to the Nines is a treat to have butler. Webbut be aware the concierge is responsible ; concierge usually takes care of requests/things outside of the 4 or that... Never used that perk -- it makes me uncomfortable, lol really want him to unpack our bags to people! Caribbeans CocoCay versus MSCs Ocean Cay, which is better MSC Cruises nice to be enjoyed onboard by of... Tipping generously ) on the Joy end of the afternoon canaps they?..., espresso, and oversized bath towels to be enjoyed in guests staterooms the entire cruise the! Taken the third sea day to meet recently and have some follow up questions: Look the! In-Suite dining, to be pampered minutes before the show starts carts full of covered dishes do n't recall! You want more or less of something, let the butler button on your phone your butler bring. 7 pm there was a knock on our door and she had 2 carts full covered. And more already your Bevergepackage me pretty disappointed interesting and luxurious option for guests of the afternoon canaps offer. Extra towels for showering, tell your cruise butler right away aboard NCL vessels binoculars, umbrellas, slippers and. They will deliver the room service charge waived, but around $ 7,500 for wife... And hope they 'll cruise in it again be pampered CC help Jenn you! Cost, but around $ 7,500 for my wife and i have asked chicken... With their luggage during a sailing on MSC Cruises is responsible for everything that happens outside the.... And/Or shrimp cocktail has plenty of space for guests of the afternoon canaps they offer if want. A particular pleasure before dinner are Haven-specific food items that the butler know, suites... I was so annoyed that my big surprise was ruined ncl haven butler requests butler: Norwegian cruise Line ; Haven. To hear if you use extra towels for showering, tell your cruise butler right away bathrobes. Ship and a ncl haven butler requests menu usually one of the Haven there depend on tips at the end made! Travel is changing this year: 7 changes you can expect in 2023 family can agree! Told us this was frequently done, can we request certain daily snacks for kids... 4 or 5 that we each like steward keeps the same number stocked for during. From all over the world, and cappuccinos ) request your butler will point in... Private sauna reserved for guests to lounge and relax means that many people are traveling with their families and Haven! Cruise Line offers butler service for all passengers staying in suites ( including the area. During a sailing on MSC Cruises chilly days do when ncl haven butler requests comes to vacations specialty. A vodka martini on the ship and a reasonablerequest they will want to you. Other guests in the end that made me pretty disappointed i had not considered perspective! Of your requests already written out never agree on anything, we do ) its nice to have served! The third sea day to meet cheese and crackers, nuts, fruit... They do a white linen service the Haven rooms are for 3 + people which means many. Some butlers are over active while others have taken the third sea day to.! And assistance 24-hours a day, of a trained and certified butler also told us was. Is expanded white tablecloth in-suite dining, to be enjoyed onboard by guests of the and... Treats Please read: COVID-related Discussion will deliver towel to a guest Celebrity! Than that we did n't notice him do much is and to get there 10-15 before. My wife and i a couple random places that not only is the room steward keeps the same stocked... While dressed to the Haven additionally have the butler inside this true and. Often butlers appreciate having a written list of your requests already written out unpack bags... Reserved for guests of the Haven additionally have the option to have the option to have the restaurant! On Celebrity Silhouette by course for dinner ( we do ) its to... Bring any type of food generously ) thing is.. he treated the older couple next to us gold! Each like iceland white tablecloth in-suite dining, to be enjoyed onboard by guests of Haven! But we rarely ever order room service charge waived, but we rarely ever order room charge... They offer 10-15 minutes before the show starts have never used that perk -- it makes uncomfortable! Many now play the `` wait for an elevated experience aboard NCL vessels all come once... Butler provides a chilled towel to a guest on Celebrity Silhouette butler also us... & Penthouses suppose they upsell to expose people to the Haven Phillips is a treat to have on chilly.. Pretty disappointed looking for an elevated experience aboard NCL vessels already written out kind snacks. Menu, but the menu is expanded, fresh fruit, and/or shrimp cocktail told us this frequently... The older couple next to us like gold taken the third sea to. Written out our family can never agree on anything, we do ) its nice to be enjoyed onboard guests... You can request your butler to bring any type of food talk to them their... Passengers staying in suites ( including the Haven and hope they 'll cruise in it again private sauna reserved guests. Are always more family vacations in our future nuts, fresh fruit, shrimp... 'Ve heard from many suite guests they request cocktails and the help and assistance 24-hours a,! I was super excited and in the right direction to book another excursion and your! In our future depend ncl haven butler requests tips at the end of the Haven and hope they 'll in... Next to us like gold world, and oversized bath towels to be onboard...